Terms and Conditions

General Information

The Euro River Cruises website (www.EuroRiverCruises.com.au) is fully owned and operated by CTSA Pty Limited. The purchase of any travel services offered by CTSA Pty Limited (ABN 12 115 577 547), trading as Eastside Travel (including Euro River Cruises) (“The Company”) constitutes a contractual arrangement between you (also referred to in these conditions as “traveller ”) and The Company, and represents your acceptance of The Company’s Terms & Conditions as set out herein. Please ensure that you carefully read and understand these Terms & Conditions prior to booking. You represent and warrant that you are authorised to accept The Company’s Terms & Conditions on behalf of everyone named in your booking, and you will be deemed to have accepted The Company’s Terms & Conditions on behalf of everyone named in your booking. You are advised to check The Company’s website or to request the latest version of the Terms & Conditions from your Euro River Cruises Travel Consultant prior to booking your holiday.

Prices and Information

All prices and information listed on our website have been manually sourced from the individual river cruise operators. The Company will not be liable for any typographic errors made in this regard. Your Euro River Cruises travel consultant will provide you with a price quote, and will also direct you to the Operator website where you can view official itinerary information, as well as cruise inclusions and exclusions.

Reservations and Payments

Your European river cruise reservation will be confirmed on receipt of a non-refundable deposit. The deposit must be received within 5 DAYS of booking or the reservation will automatically be cancelled.

Cancellations and Refunds

For any amendments or cancellations to your holiday, fees and charges may be applicable by the supplier/operator. These fees and charges vary from Operator to Operator. For specific details on each, please refer to the Terms and Conditions for that particular Operator.

Travel Documentation

Your Euro River Cruises travel consultant will send you detailed information about your holiday, including: names, dates, costs, airfares (where applicable), accommodation, river cruise (itinerary, inclusions, exclusions). It is the travellers responsibility to check all travel documentation that we send you to verify it for correctness.

Passport and Visa

It is the travellers responsibility to check that all passport and visa requirements have been met. Your Euro River Cruises travel consultant can assist you in this regard. Detailed information pertaining to this can be obtained from the following Australian Government websites: http://dfat.gov.au/ and http://www.smartraveller.gov.au/

Operator Terms and Conditions

Please visit your river cruise Operator's website for additional/specific terms and conditions: http://uniworldcruises.com.au/, http://www.aptouring.com.au/, http://www.avalonwaterways.com.au/, http://www.travelmarvel.com.au/, http://www.vikingrivercruises.com.au/.